Privacy Policy
Last updated: 5 November 2026
SAMJUVEN General Bonded Warehouse ("SAMJUVEN", "we") respects your privacy and processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
Information we collect
When you submit an enquiry, contact form or communicate with us, we collect the details you provide: name, company, email, telephone/WhatsApp number, country, city, delivery address, product requirements and message content. We also record the date, time, IP address and browser information of submissions for security and spam prevention. With your consent, analytics tools may collect anonymised usage data.
How we use it
- To respond to enquiries and prepare quotations, invoices and deliveries.
- To communicate with you about your orders.
- To protect our website from spam and abuse.
- To improve our website and services.
We do not sell your personal data.
Sharing
We share data only as needed with service providers, such as hosting, email, logistics and freight partners, to fulfil your enquiry or order, or where required by law.
Retention
We keep enquiry records for as long as needed for the purposes above and for legal, tax and accounting requirements, and then delete or anonymise them.
Security
Enquiries are transmitted over HTTPS and stored in a restricted administration system with access controls.
Your rights
You may request access to, correction of or deletion of your personal data, object to processing, or withdraw consent by emailing info@samjuvenbondpaper.store. You may also lodge a complaint with the National Privacy Commission.
Cookies and analytics
Our website may use cookies and analytics tools, such as Google Analytics or Microsoft Clarity, to understand usage. You can control cookies through your browser settings.
Contact
SAMJUVEN General Bonded Warehouse, 19 D. Silang St. cor. P. Burgos St., Poblacion, Batangas City, Batangas, Philippines. Email info@samjuvenbondpaper.store, Tel +63 924 449 8617.